![]() ![]() I imagine the same questions are racing through your brilliant mind as were racing through mine on that fateful day. Ironically, by the end of the flight I would have gladly paid over a thousand rupees for a single biscuit following the culinary journey of hell I was subjected to at thehands of your corporation. I love the Virgin brand, I really do which is why I continue to use it despite a series of unfortunate incidents over the last few years. REF: Mumbai to Heathrow 7th December 2008 Polly in the press office confirmed that Branson phoned the man back because "he always likes to hear feedback".īut she wouldn't confirm rumours that the Virgin boss thought this was the funniest letter of complaint he'd ever received. We know that because we checked with Virgin. ![]() ![]() This is a genuine letter of complaint sent to Sir Richard Branson. ![]()
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